Privacy Policy

Effective Date: November 6, 2025
Company Name: Original Platinum Travels

Original Platinum Travels ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us through our website, email, SMS messages, or other communication channels.

1. Information We Collect

We may collect the following types of information:

  • Personal details (name, phone number, email address, and travel preferences)
  • Payment information when booking travel services
  • Communication preferences and responses to our messages
  • Technical information such as IP address, device type, and browser

2. How We Use Your Information

We use your information to:

  • Provide travel services, bookings, and customer support
  • Send trip updates, travel alerts, and promotional offers (with your consent)
  • Improve our website and service experience
  • Comply with legal and regulatory requirements

3. SMS & Email Communications

By providing your mobile number and/or email address, you consent to receive marketing and transactional messages from Original Platinum Travels.

  • Message frequency may vary.
  • You may opt out at any time by replying STOP to SMS messages or Unsubscribe via email.
  • Standard message and data rates may apply.

4. Information Sharing

We do not sell or rent your information. We may share data with:

  • Travel partners, suppliers, or vendors for booking purposes
  • Service providers assisting in business operations (payment processors, email/SMS systems, etc.)
  • Legal authorities, if required by law

5. Data Protection

We take reasonable precautions to protect your data against unauthorized access, disclosure, or loss. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You may request to access, update, or delete your information by contacting us at [Insert Contact Email].

7. Updates to This Policy

We may update this Privacy Policy periodically. All updates will be posted on our website with the revised date.

Terms & Conditions

Effective Date: November 6, 2025
Company Name: Original Platinum Travels

These Terms & Conditions govern your use of our services, website, and communication systems, including SMS and email messaging.

1. Acceptance of Terms

By using our services or providing your contact information, you agree to these Terms & Conditions and our Privacy Policy.

2. Services Provided

Original Platinum Travels acts as an independent travel agency offering travel planning, booking, and promotional event coordination. All travel arrangements are subject to the terms and conditions of the respective travel suppliers.

3. Client Responsibilities

Clients are responsible for:

  • Providing accurate personal and payment information
  • Reviewing travel documents and confirmations for accuracy
  • Understanding the terms and cancellation policies of each booking

4. Payment & Refunds

Payment terms and refund policies vary by supplier. Original Platinum Travels will communicate supplier policies prior to booking. Refunds, if applicable, will be processed according to supplier rules.

5. Communication Consent

By opting into our SMS or email program, you consent to receive updates, alerts, and marketing messages. You may opt out anytime.

6. Limitation of Liability

Original Platinum Travels is not responsible for acts, errors, or omissions of third-party suppliers. We are not liable for delays, cancellations, injuries, or damages arising from travel activities or service providers.

7. Modifications

We may update or modify these Terms & Conditions at any time. Continued use of our services indicates acceptance of the revised terms.